If you are like me, you want school leadership to be about inspiring or encouraging others to reach shared goals. So often, motivational leadership also requires managing complicated situations or people.
Over the years, I have begun to learn practical skills in dealing with people who are upset, angry, or just plain mean.
I don’t always do it correctly, but I believe with practice, anyone can learn to maximize the potential of finding solutions in conflicts.
Whether you face challenging people on a daily basis, or only occasionally, here are some tips I have learned from my own experience as well as watching others who consistently manage difficult people: Read More 6 Tips on Dealing With Difficult People