As we continue to move forward with technology integration in our schools, or any iniative for that matter, it is imperative that we consider the message that our actions send to others. For me, I am constantly worried about the message that is trickling down to our students.
We need to be wary of the fact that as our schools change to stay/become relevant that some of our old ways of dealing with problems should also change. I am sure there are many examples of learned helplessness, but in this case I am talking about dealing with technological issues.
The OLD Way
If the default way of responding to a technology problem is to call or e-mail someone then you are not modeling the problem-solving mentality we need to infuse in our students.
The NEW Way
OK, this is not really that new which leads to my frustration for those who do not make a little effort to solve problems on their own. What did you do to solve the problem on your own before you called or e-mailed? The first question asked by someone working in a support position should be “How have you tried to resolve the issue on your own?”
What do we ask of our students when they get stuck?